Frequently Asked Questions About Background Verification

Background verification is the process of validating a candidate's employment history, educational qualifications, criminal records, and identity documents. It helps companies make informed hiring decisions, reduce fraud risks, ensure workplace safety, and maintain regulatory compliance. Organizations using professional verification services experience up to 78% reduction in hiring fraud.

Standard background verification typically takes 3-7 business days depending on the checks required. Identity verification can be completed in under 2 seconds with our API, while comprehensive employment and education verification may take 5-10 days if institutions require manual verification. Video KYC verification is completed within 5 minutes.

Common documents include government-issued photo ID (Aadhaar, PAN card, passport), educational certificates and mark sheets, previous employment offer letters or relieving letters, address proof, and recent photographs. Specific requirements vary based on the verification package and industry compliance needs.

While not legally mandatory for all sectors, background verification is highly recommended and required for specific industries. Banking, financial services, insurance (BFSI), IT companies, and security-sensitive roles must conduct thorough background checks. Many organizations make it mandatory as part of their hiring policy to ensure candidate authenticity.

Employment verification validates job titles, dates of employment, salary details, reason for leaving, and employment status with previous employers. We contact HR departments directly, verify employment letters, check payslips, and confirm Form 16 details to ensure complete accuracy of employment history.

Yes, with your consent. Employers can verify your previous salary through Form 16, salary slips, bank statements, or direct confirmation from your previous employer's HR department. Accurate salary disclosure is important as discrepancies can lead to offer withdrawal.

Most companies verify the last 7-10 years of employment history or the last 3-5 employers, whichever is more recent. For senior positions or roles requiring security clearance, verification may extend to complete employment history spanning 15+ years.

Education verification confirms the authenticity of degrees, diplomas, certificates, and academic credentials. We contact educational institutions directly, verify documents with university registrars, check online databases, and validate degree certificates, mark sheets, and course completion details.

Education verification typically takes 5-10 business days. Indian universities and institutions may take 3-7 days, while international education verification can take 10-15 days depending on the institution's response time and verification process.

If an institution is closed, merged, or unresponsive, we use alternative verification methods including contacting education boards, checking university databases, validating with alumni associations, or verifying through government education department records to confirm your credentials.

A criminal background check searches for any criminal records, court cases, arrests, convictions, or pending litigation against a candidate. We check police records, court databases, and government repositories across districts where the candidate has resided.

Police verification involves checking criminal records through local police stations, accessing national crime databases, verifying any FIRs or court cases, and confirming the candidate's residential address. The process requires candidate consent and typically takes 7-14 days depending on the location.

Minor traffic violations like parking tickets typically don't appear in employment background checks. However, serious violations like DUI (driving under influence), reckless driving causing accidents, or suspended licenses may be flagged, especially for roles involving driving responsibilities.

KYC (Know Your Customer) is the process of verifying customer identity and address as mandated by financial regulations. Banks, NBFCs, fintech companies, insurance providers, telecom operators, and payment platforms must conduct KYC to prevent fraud, money laundering, and ensure regulatory compliance.

Video KYC allows customers to complete verification remotely through a live video call with a verification agent. The process involves real-time document verification, face matching with AI, liveliness detection, digital signature capture, and automatic geolocation tagging—all completed within 5 minutes from anywhere.

Yes, Video KYC is 100% RBI compliant and legally valid. The Reserve Bank of India approved Video-based Customer Identification Process (V-CIP) in 2017, allowing financial institutions to onboard customers remotely without physical presence, provided they follow prescribed security and audit protocols.

Aadhaar-based verification uses India's unique 12-digit identity number to instantly authenticate identity and address through UIDAI's eKYC system. With customer consent, we perform real-time Aadhaar validation, demographic verification, and address matching in under 2 seconds with 99.9% accuracy.

Address verification confirms a candidate's current and permanent residential address through physical site visits, document validation, or digital verification. It's essential for employee security, compliance requirements, emergency contact purposes, and preventing identity fraud.

Physical verification involves a trained field executive visiting the provided address, verifying occupancy, speaking with neighbors or society/building management, capturing geotagged photographs, and confirming identity documents. The visit is typically unannounced and takes 3-5 business days to complete.

Yes, through digital address verification using utility bills, bank statements, Aadhaar card, rental agreements, property documents, or video-based address verification where the candidate provides a live video tour of their residence along with required documentation.

Banking, Financial Services, and Insurance sectors require comprehensive checks including criminal records, credit history, employment verification, education validation, reference checks, address verification, and ongoing database monitoring for any adverse media or regulatory actions.

Absolutely. Startups should conduct background verification to protect their intellectual property, ensure team integrity, meet investor due diligence requirements, comply with data security regulations, and build a trustworthy organizational foundation from day one.

Remote employees require the same verification standards: identity verification, employment history, education credentials, criminal records, and address verification. Video KYC and digital verification methods make it easier to verify remote candidates without geographic limitations.

Yes, candidate consent is mandatory under Indian law. Employers must obtain written consent before initiating background checks, clearly stating what will be verified, how data will be used, and who will access it, ensuring compliance with data protection regulations.

Verification records are typically stored for 7 years as per compliance requirements, though specific industries may have different retention policies. All data is stored with bank-grade encryption, access controls, and regular security audits to ensure privacy and protection.

If discrepancies are discovered, we notify the employer with a detailed report highlighting the specific mismatches. The employer then decides on next steps—requesting clarification from the candidate, conducting additional verification, or rejecting the application based on their hiring policy.

Yes, Appexigo provides real-time tracking through our candidate portal and mobile app. You'll receive automated alerts for document uploads, verification milestones, pending requirements, and completion status, ensuring complete transparency throughout the process.

Identity verification through our API delivers results in under 2 seconds. Video KYC is completed within 5 minutes. Basic background checks take 24-48 hours for express processing, while comprehensive verification with all checks typically takes 3-7 business days depending on third-party response times.